The St Giles Hotel Heathrow features 300 en-suite bedrooms, including standard rooms, junior suites and two-room suites. All rooms feature direct dial telephone, tea and coffee making facilities, hairdryers, in-room digital safes and TV with the option of pay to view movies. The hotel also offers disabled facilities, including two bedrooms, and all corridors and doorways are suitable for wheelchair access. Secure on-site parking for 150 cars is provided at a reduced rate for residents. A well equipped fitness room is located on the ground floor, and is free for residents only. Basic business services, photocopying, faxing and printing, can be done via the concierge desk. Conference and meeting rooms are available and all are located on the first floor.

The St Giles Hotel is located only 200 yards from Feltham mainline station with easy access to London Waterloo and Windsor. Heathrow airport is within easy reach, situated only 2 miles from the hotel.